How to Endorse a Plan Manager When You Have an NDIS Plan

Endorsing-a-plan-manager

How to Endorse a Plan Manager for Your NDIS Plan

If your NDIS plan is on the new PACE system, you need to endorse your plan manager. This just means you need to tell the NDIA who will manage your plan. Don’t worry, it’s easy! Here’s a simple guide to help you endorse Independent Support Management as your plan manager.

Quick Tips Before You Start

Whichever endorsing option you choose, make sure to follow these tips:

  • Choose Independent Support Management as your plan manager (not plan provider).
  • Use the start date of your current plan when endorsing (so we can handle all invoices from within your plan).
  • Confirm the endorsement with the person on the phone to ensure it’s done instantly.

Endorsing Your Plan Manager on PACE

Option 1 – Call the NDIA

  1. Dial 1800 800 110 (NDIA National Call Centre).
  2. Tell them you want to endorse Independent Support Management as your plan manager. ISM’s registration number is 4050016766.

Option 2 – Talk to Your Local Area Coordinator/Planner

  1. Reach out to your Local Area Coordinator or Planner.
  2. Let them know you’d like to endorse Independent Support Management as your plan manager. ISM’s registration number is 4050016766.

What to Say When Endorsing ISM

Hi,

I want to endorse a plan manager for my current NDIS plan.

I’m a [participant/plan nominee] and my NDIS number is [your NDIS number].

I believe my plan is on the PACE system. I would like to endorse Independent Support Management as my plan manager. Their registration number is 4050016766.

Please endorse them from [plan start date], which is the start date of my current plan.

Can you confirm that the endorsement is complete?

Thank you!

Already with ISM and Starting a New Plan?

If you’re renewing your plan, your NDIS contact will call you before it ends. Just let them know you want to continue with Independent Support Management as your plan manager.

Note for Support Coordinators

Only the participant, their nominee, or their guardian can endorse a plan manager. Support coordinators can’t do it on behalf of participants.

Need Help?

If you have any questions about endorsing Independent Support Management as your plan manager, call 1800 954 559 or email us at [email protected].

You can also check out more about the new PACE system here. This article explains PACE and answers common questions for NDIS participants and service providers.