Mandy Dexter
Mandy, a seasoned psychologist with over 15 years in private practice, specialises in developmental challenges in children and adults. Driven by her passion, she aligns her services with her client’s goals, ensuring effective and tailored care. She’s committed to demystifying the NDIS system, fostering an environment that aids in goal achievement for individuals and their circles of support.
Zachary Dexter
Zach, a dynamic entrepreneur with a diverse professional background, leverages his comprehensive experience in business, finance, and culture management to excel in customer service. His extensive knowledge informs operational efficiency and his pursuit of innovation, utilising cutting-edge technology and market-leading strategies. With a bachelor’s degree in applied Entrepreneurship, Zach engages in various sectors, actively exploring social entrepreneurial opportunities.
Alanna Blackman
With over 15 years in leadership roles across diverse industries, Alanna combines business insight with a results-driven mindset. Her dedication to outstanding customer service and operational excellence supports her broader vision for sustainable growth and innovation in business development and marketing.
Angela Nicholson-Cox
Angela is a seasoned Manager with over a decade in retail operations and team leadership. Excelling in recruitment and employee development, she ensures top-notch team performance. Angela’s commitment to excellent customer service, efficient schedule management, and business operations has consistently enhanced customer satisfaction and operational outcomes. Her business acumen is backed by a Certificate IV in Business.
Chamil Hettigamage
Chamil is a dedicated mental health practitioner with a Master’s in Counselling and a diverse range of therapy qualifications, including Clinical Hypnotherapy, Aromatherapy, Health and Nutrition Coaching, Weight Loss Consulting, Meditation, and Neurofeedback. He has also completed his ADHD Clinical Practitioner Certificate, enhancing his expertise in supporting neurodiverse clients.
Chamil excels in assessing clients, creating tailored treatment plans, and monitoring progress to ensure meaningful outcomes. His empathetic, non-judgmental approach has contributed to significant improvements in clients’ mental health and wellbeing. He is also an active member of professional bodies such as the Australian Counselling Association.
Katie Emmert
Katie is a committed Occupational Therapist who is passionate about aiding adults in their daily lives. Drawing on her broad knowledge base and honed therapeutic techniques, she formulates tailored strategies to optimise her clients’ motor, cognitive, and social capabilities. Katie’s empathetic demeanor and deep love for her profession are evident in every interaction, turning therapy into a fulfilling and pleasant journey. With Katie, therapy is more than a routine—it’s a collaborative journey towards improvement.
Dr. José van den Akker
Dr José is a distinguished researcher, educator, and art therapist focused on cross-cultural dynamics and well-being. With a PhD and an Advanced Diploma in Transpersonal Art Therapy, she advocates for holistic learning and inclusive community services. She has served as the Program Coordinator at Welcoming Intercultural. Dr José is passionate about empowering disadvantaged individuals and fostering resilient communities.
Steven Bauer
Steven is a seasoned physiotherapist with a rich background in healthcare management and clinical allied health. He excels in creating personalised care plans through comprehensive assessments and accurate diagnoses. Steven’s unique multidisciplinary approach maximises client independence, enhancing functional engagement across diverse patient needs, including neurological, musculoskeletal, orthopedic, and community-based cardiopulmonary care. A strong proponent of empowerment, he fosters active patient involvement through education and training. Steven’s professional achievements are marked by consistently high client satisfaction and significant contributions to employee satisfaction in his previous roles. Known for his expertise and empathy, Steven embodies the clinic’s commitment to provide the best possible care.
Pratikkumar (Pratik) Shah
Pratik is a seasoned Accountant and Financial Operations Manager with over 15 years of experience in prestigious international accounting firms. An Australian-qualified CPA, Pratik holds a master’s degree in commerce from Deakin University. With his expertise in accounting and bookkeeping, Pratik cultivates strong relationships while managing financial operations with proficiency.
Maddy Noonan
As a treasured member of our Plan Manager Support Team, Maddy excels in client support and Assistive Technology assistance. Her genuine enthusiasm for top-tier service delivery shines through in every interaction, making her an integral part of our team. She is consistently committed to ensuring that each client receives the utmost care and attention.
Katie Clover
Katie is the embodiment of professionalism. Balancing acute organisational acumen with a passion for service, she transforms every interaction into a seamless experience. Katie’s precise attention to detail underscores our operations, solidifying her as a key pillar of our team.
Zoe Roberts
Zoe is our dynamic Allied Health Assistant. She operates on a casual basis, but her impact is nothing short of profound. Blending professionalism with empathetic care, Zoe assists our health professionals in delivering top-tier therapeutic services. Her commitment and adaptability make her a valued asset to our team.
Chris Muuo
Chris is our expert Virtual Assistant. Skilled in administration and data entry, he ensures our operations are streamlined and effective. His role might be behind the scenes, but his dynamic approach to work strongly influences our operations. His ability to nimbly handle digital workspaces underscores his indispensability to our team.
Isabel Woo
Issy is a passionate Pediatric Occupational Therapist specialising in children’s development and crafting tailored treatment plans focusing on motor skills, sensory processing, and daily living tasks. With a collaborative approach, Issy works closely with families to extend support beyond our therapy centre. Issy creates nurturing spaces where children feel encouraged to explore, grow, and achieve milestones, committed to making a lasting impact on each child’s journey to independence.
Maike Pascher-Kneissl
Maike, a dedicated psychologist who works with teens and adults, is deeply committed to aiding her clients on their mental health journeys. With a strong focus on delivering personalised therapeutic approaches, she excels in recognising individual needs. Maike fosters a supportive atmosphere where clients find comfort and validation through her empathetic demeanour and vast professional knowledge.
Todd Gill
With a foundation in highly technical disciplines and outcome-driven methodologies, Todd plays a pivotal role at ISM by executing complex initiatives with precision and consistency. Leveraging deep expertise in data-informed decision-making, process optimisation, and systems engineering, Todd ensures that each project aligns with rigorous standards and delivers measurable results. Committed to operational excellence and continual enhancement, Todd drives scalable solutions that strengthen service delivery and extend our capabilities to support clients and communities. His technical acumen and analytical leadership are essential to advancing ISM’s strategic objectives with efficiency and impact.
Jané Mckenzie
Jané is a dedicated Paediatric Occupational Therapist who thrives on helping children grow, learn, and flourish. With a strong foundation in child development and creative therapeutic approaches, she designs engaging, individualised plans that support each child’s sensory, motor, and emotional needs. Jané’s warm, playful nature helps children feel safe and motivated, making each session both productive and fun. For Jané, therapy is not just a service—it’s a partnership with families to build confidence and independence from the very start.
Gabby Santos
As a valued member of our Plan Manager Support Team, Gabby brings a wealth of insight from her previous experience as a support worker in the NDIS sector. Her deep understanding of participant needs and commitment to compassionate service make her a trusted point of contact for our clients. Gabby’s empathetic nature and proactive support style ensure every client feels heard, supported, and empowered throughout their journey.
Lauren Mahoney
As a dedicated member of our Plan Manager Support Team, Lauren draws on her strong background in leadership and customer satisfaction to deliver exceptional service. Her calm, solutions-focused approach and genuine care for each client’s experience make her a standout in our team. Lauren’s commitment to creating positive, seamless interactions ensures that every client feels supported, respected, and valued.
Amy Bosomworth
With a strong background in exceptional customer service, Amy is the warm and welcoming first point of contact at our therapy centre. She is highly organised, detail-oriented, and brings a calm, professional presence to every interaction. Known for her beautiful phone manner and friendly communication style, she ensures every client feels heard and supported from the very first interaction.
Amiee Leane
Bio Coming Soon
Patricia Roberts
Bio Coming Soon
